Your communication workflow

The easiest way to create amazing customer conversations using SMS, automated voice calls and emails. No coding or IT experience required. Business AI is in conjunction with Upwire.


What you can do with the platform

Communication should be simple.
That’s why we created a drag and drop interface that let’s you build:

Interactive voice response (IVRs)
Create call menus with keypad options

Two-factor authentication
Send temporary PINs via SMS

SMS chatbots for customer service
AI-powered 2-way SMS conversations

Two-way SMS campaigns
Automated replies based on keywords

SMS and IVR credit card payments
Securely accept credit card payments

Voice biometric authentication
Authorize callers based on their voiceprint

Communication should be simple.
That’s why we created a drag and drop interface that let’s you build:

Interactive voice response (IVRs)
Create call menus with keypad options

Two-factor authentication
Send temporary PINs via SMS

SMS chatbots for customer service
AI-powered 2-way SMS conversations

Two-way SMS campaigns
Automated replies based on keywords

SMS and IVR credit card payments
Securely accept credit card payments

Voice biometric authentication
Authorize callers based on their voiceprint

Do it yourself, no coding

This is built for people with no IT skills at all. Just click and drag each step of the way.

You can build and launch simple or complex communication workflows with live data – no IT involvement needed.


Integrate once, make changes without code

All your workflows can be integrated with your systems and software via REST APIs. You can then automatically trigger communications ranging from payment reminder SMS to email receipts and two-factor authentication.

Once set up, you can change communications or entire workflows without touching the API. Just drag and drop.

How does it work?

We empower non-IT staff by putting them in direct control of their own communication workflows.

Just set the sequence of communications, the conditions for each element being delivered, then enter the content of the messages or calls. No coding required.

What sets us apart

With our user-friendly features, you can take control of
your workflow communications – and take advantage of endless opportunities to connect with your customers and team.

Built for your workflows

Setting up sophisticated workflows is easy. Set send delays, triggers for calls and messages, then set it live right away.

Easy to use

Easily create workflows with multiple touchpoints across several communication mediums including SMS, phone calls and email.

Two-way communications

We let you build automated communications that are two-way – not just blasts at your customers.

Failsafe connections

Our communications mean you’ll never have to worry about drop-outs. If one method fails, we can seamlessly switch to another alternative.

Simple API drop-down integration

By connecting directly with your existing business systems, you can set up automated communications in a snap.

Live analytics

Monitor, adjust and optimise your communication circuits in real time via our live analytics dashboard.

Pre-prepared components

The platform is ready to go from the moment you start. Choose to kick off with a pre-built circuit or see your own design come to life in minutes.